Returns and Exchanges for Fontanini products can be made by clicking on the links shown below. When making returns or exchanges, the products must be free from any wear or damage. Please note: There is a 10% restocking fee for straight returns. If you are exchanging for a different item(s) the restocking charge will be wavied. Returns must be made within 30 days of our shipment date. If you have any questions about returns or exchanges, you may either Email us by clicking here or, call us Toll Free at: 1.800.616.8333 Click here to return your item. Click here to exchange your item.