Shipping Information

Can I order Toll Free instead of putting my credit card online?
Yes you may! You can call our Customer Service number at: 1.800.616.8333 during customer service hours listed on the top of every web page!!
Do you offer Air Delivery?
Absolutely! Orders placed by 12 Noon EST can still be shipped out via UPS!
We offer Next Day, 2nd Day and 3rd Day Select besides our normal ground delivery.
How fast can I expect my order?
Fast! Since we stock what we sell, we ship your order with 1 business days of your order. In many cases, we ship the same day!
Can I track my order?
Yes you can! Once your order ships, you will recieve a tracking number by way of Email. The Email will either come from UPS or, USPS depending on the size of the package.
How does the free shipping work on FontaniniGifts.com?
The free ground shipping offer is for each order totaling over $38.00 going to one location within the 48 US States.

Returns and Exchanges

Returns and Exchanges for Fontanini products in which you purchased directly from us at FontaniniGifts.com can be made by clicking on the links shown below. When making returns or exchanges, the products must be free from any wear or damage. Please note: There is a 20% restocking fee for straight returns.

There maybe additional fees with damaged or missing display boxes or packing material.
If you are exchanging for a different item(s) the restocking charge will be wavied. Returns must be made within 30 days of our shipment date. If you have any questions about returns or exchanges, you may either Contact us or, call us Toll Free at: 1.800.616.8333.
Please Note: Orders placed after September 1, 2017 can be returned or, exchanged up till January 15, 2018.